Shipping And Returns
SHIPPING AND ORDER PROCESSING
We are not responsible for any packages that show as delivered but are lost. Please add our shipping insurance provider at checkout to insure your packages value in the case of loss or theft.
For AU and NZ orders - USPS has temporarily suspended service so we are shipping all orders to these zones UPS or DHL 2-5 days at $15 for orders over $250 and $35 for orders under $250. We hope to offer our full shipping program with free shipping ASAP and will update just as soon as USPS starts delivering again. The real cost to ship orders is around $45, so this concession will help until things get back to normal. We love you guys!
| USPS Priority or UPS Ground ( Orders over $150) | 1-5 business days | Free |
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USPS International (orders over $250)- Temporarily suspended to select destinations* (Including AU and NZ) |
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$Free |
| USPS International (orders under $250)- Temporarily suspended to select destinations* (Including AU and NZ) | 6-21 business days | $12-20 |
| DHL or UPS International Express | 2-6 business days | $15-35 |
RETURNS WITHIN THE U.S
We understand that sometimes it takes more than one go to find the swimsuit of your dreams. We want you to feel great in our suits and about your purchase which is why we are happy to offer domestic returns within 14 days of receipt, as long as items are unworn, unwashed, and in sellable condition.
Items sold at 50% off and above are final sale, which will be noted on their product page.
Flash sale purchases 40% off and above are eligible for store credit/exchange, unless specifically noted on the sale homepage. Flash Sale items with an additional discount are Final Sale (ie, an item in the sale section, with the additional temporary flash sale discount)
All items must have protective liners intact, with all original tags attached, and show no strong odors, stains, or other visible signs of wear. Please try suits on over your underwear to ensure unused condition. We reserve the right to refuse any item we deem unsalable at our discretion.
1. Email us at hello@galamaar.com with your order # in the subject line and indicate whether you would like to return or exchange your item/s. Exchanges are permitted with availability. If exchanging, please indicate the style, size, and color of the item/s you are requesting.
2. Send the return within 14 days of receiving your order to any USPS facility. Please make sure to include your order number from the confirmation email received at the time of purchase.
3. We strongly recommend you obtain a receipt for your shipment, as we are not responsible for lost or stolen return packages or packages that do not show tracking.
4. Once we receive your package back, we will work quickly to process your return or exchange. For returns please allow approximately 16 business days to process.
5. All U.S. refunds incur a $10 restocking fee per package. If orders are exchanged and then returned, an additional $10 will be deducted for every package sent.
**We reserve full discretion in determining if items are in original condition. Returns shipped past the 14-day window will automatically be processed as an online credit. Returns shipped more than 1 week or later past 14-day window will be rejected and sent back.
INTERNATIONAL SHIPPING AND RETURNS
We are happy to now offer international shipping and returns. Please be aware that additional import and associated fees may be due upon delivery. The delivery window does not include customs processing time, which may delay things a few extra days. Galamaar is not responsible for lost or missing international packages.
Return shipping and any additional fees are paid by the customer. Please email hello@galamaar.com within 1 week of receipt with your order # to begin the return process. You will receive confirmation and instructions within 2 business days. Please note "End of Season Sale" and Flash Sales are eligible for store credit or exchange only unless specifically noted on homepage as size swap only. Exchange shipping will be invoiced at the actual carrier cost, not at our discounted rate at purchase.
All International refunds incur a $15 restocking fee per package. This helps cover the true cost of the shipping not included in your original purchase and processing.